What information we collect

We collect only the information needed to make Rivalenthos work for you—nothing more, nothing less. Here’s what we gather and why.

• Contact details let us respond to support questions and send you relevant notifications.
• Usage data helps us improve site performance, catch bugs, and understand what features people actually use.
• Cookies store login states and preferences for a smoother experience; analytics cookies are strictly for internal review.
• We only request personal information necessary for the platform to function; nothing is collected ‘just in case’.

How your information is used

We don’t hoard data or use it for dark patterns. Each data point has a reason—either for your account, platform performance, or required compliance.

• To operate your account, including logins, settings, and security alerts.
• To improve the platform—analytics are anonymized and never sold.
• To respond to your questions or support requests without making you repeat yourself.
• To meet legal obligations around data retention and compliance.

Legal basis for processing

We only collect and process your data if we’re allowed by law—usually because it’s necessary for providing the service or because you gave us permission.

When information is shared

We don’t sell or rent your data. Sharing is strictly limited, and always for practical reasons tied to operating the platform or meeting legal requirements.

• Service providers (like cloud storage or analytics) get only what’s needed to deliver their service. Contracts require strict confidentiality and data handling standards.
• If required by law or regulation, we comply—but never without documentation and explanation.
• If the platform is sold or merged, you’ll get notice and the right to control your data—no silent transfers, no hidden ownership swaps.

How we protect your data

We secure your data with up-to-date protocols and regular audits. Encryption, access controls, and responsible retention are standard. While no system is invulnerable, we treat breaches seriously, disclose promptly, and document every fix.

Your rights

Indian law gives you explicit rights over your data. Here’s how to exercise them and what to expect from us if you do.

• You can ask for a copy of your personal data at any time, no excuses.
• You have the right to correct inaccurate or outdated information we hold about you.
• Request deletion of your data—unless required by law, we comply quickly.
• You can object to or restrict certain types of processing, and we’ll explain the consequences honestly.

Cookies and tracking

Cookies are necessary for the basics—login, settings, analytics. Read our cookie policy for all the details or ask us if you want to debate the merits of digital crumbs.

See cookie policy See cookie policy

Contact information

Questions about your data or this policy? Our engineers answer directly—no scripts, no runaround. Use the contact details below to get a clear, unsentimental response.

Email address: content@rivalenthos.world

Phone number: +91 22 8445 9757

Office address: Lower Parel, Peninsula Business Park India

Changes to this policy

Privacy policies aren’t static—if we change what we collect, how we use it, or why, you’ll see the updates here. Major changes are highlighted and users notified directly where possible.